10 a universal communication model | LeadingCultureChange

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ACROSS CULTURES ⏱2ʰ | 👥+2ʰ

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Your Instructor and Coach (2:03)

INTRODUCTION - A CASE STUDY

1 intro & a real case (6:19)

CULTURAL AWARENESS & SELF-AWARENESS

2 my personality and culture - task assignment and breakout (1:45)
2a Task Assignment

SUBCONSCIOUS BIAS & HOW TO OVERCOME IT

3 subconscious bias and the leadership task (2:48)
4 resisting assumptions - how to hit the PAUSE button (3:06)

CULTURAL DIMENSIONS

5 the important cultural dimensions explained (8:15)
6 my multi-layered cultural personality self-assessment and task (3:35)
6a A simple culture questionnaire XLS
6b Task Assignment

DIVERSE VALUE SYSTEMS & HOW TO DEAL WITH THEM

7 emotional tensions and task assignment (3:28)
8 managing tensions - the value square and task assignment (6:18)
8a Task Assignment

HOW TO BUILD TRUST WITH ANYONE

9 how to build trust with anyone - the trust cycle (7:10)

COMMUNICATION ACROSS CULTURES

10 a universal communication model (7:52)
11 common misunderstandings of communication roles (5:52)
11a Task Assignmment Self-Reflection 4-Player Model
12 decyphering communication roles across cultures (1:52)
12a Task Assignment Decyphering The 4 Roles Across Cultures

CLOSING & MORE RESOURCES

13 more good reading
14 Leading across Cultures all slides

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10 a universal communication model

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