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CONFLICT MANAGMENT ⏱2ʰ | 👥+2ʰ

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UNDERSTANDING, ANALYSING, & MANAGING CONFLICTS

TOPIC 3 - CONFLICT
11 D Konfliktmanagement (14:48)
11 E managing conflict (14:40)
12 D Arbeitsblatt Konflikt Diagnose
12 E Worksheet Conflict Diagnosis
12 D Arbeitsblatt Konflikt Diagnose
12 E Worksheet Conflict Diagnosis
13 D E Conflict Behavior Self-Assessment Questionnaire
14 D Konflikt - Management alle Folien
14 E Conflict Management all Slides

DIVERSE VALUE SYSTEMS & HOW TO DEAL WITH THEM

7 emotional tensions and task assignment (3:28)
8 managing tensions - the value square and task assignment (6:18)
8a Task Assignment

HOW TO BUILD TRUST WITH ANYONE

9 how to build trust with anyone - the trust cycle (7:10)

CLOSING & MORE RESOURCES

13 more good reading

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13 more good reading

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